SPAZE Shipping

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DELIVERY RATES:

Shipping Fees            Order Value Before Tax
Location/Service: Room of Choice Delivery Under $999 $999+
West Coast Standard Delivery Zone: Los Angeles, San Diego, San Francisco, CA and Las Vegas, NV $79 FREE
East Coast Standard Delivery Zone: New York City, NY; Trenton, NJ; Philadelphia, PA; Washington, DC; Baltimore, MD; Boston, MA - City Limited $79 FREE
Out Of Standard Delivery Zone - Major Cities $149 to $399 & Up $149 to $399 & Up
Assembly is an additional $50, on top of the Room of Choice delivery fee.

Standard delivery zone: 3-14 business days | Outside standard zone: 7-20 business days

Delivery Options:

1. Room of Choice: Direct delivery to your room, including up to two flights of stairs. Please ensure the path is wide enough for the box.

2. Assembly & Room of Choice: Assembled in your room. Please note that Spaze packaging will not be removed. No weekend or holiday deliveries.

Additional Information:

  • Trash removal is not included in our "Assembly & Room of Choice" service. To add this service at no extra charge, please email us at least 4 business days before your delivery date.
  • There is a handling fee of $70 per box should you wish to return your purchase without the original packaging.
  • We cannot deliver to PO Boxes.

Delivery Estimates:

Los Angeles: 3 - 7 business days/ Mon to Sat. 

New York City Area: 3 - 10 business days/ Mon - Fri.

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Certificate of Insurance

If your building requires a Certificate of Insurance for delivery, we can help complete one for you once your order is placed. Please email us with a COI sample from your building management. We can take 2-3 business day to have it processed and completed and sent back to you. Please keep in mind this timeline when you are scheduling your delivery appointment.

Shipping to Remote Areas

For orders to remote or various locations beyond our standard service area, higher shipping fees may apply. Read More

Measuring Your Clearance

Please measure the height and width of doorways and hallways before making a purchase. It's advisable to measure your space in advance to ensure that the product is a suitable fit and can be easily maneuvered into the desired room. Consider factors such as obstructions behind doors, tight corners, hallways, stairways, and elevator measurements.

Scheduling Your Delivery Appointment

Once your order has been fulfilled, our delivery partner will reach out to you to schedule a delivery appointment. 1 - 2 days prior to  the scheduled delivery,  they will contact you to confirm the specific 5-hour time window for the delivery. On the day of delivery, they will call or text when they are 15 - 40 minutes away from your address.

Delivery Day

Please make sure the designated area for your new item(s) is clear and has ample space.

You will be contacted on the day of delivery when the team is approximately 15-40 minutes away.  Read More

Trash Removal

Trash removal is not included with our "Assembly & Room of Choice" delivery service. To add this service at no extra charge, please email us at least 4 business days before your delivery date Read More

Out of Stock/ Pre-order

If an item is currently out of stock with a pre-order message, you can still make a purchase in advance. Once the item is back in stock, we will promptly dispatch your order.

Order Holds

You have the option to delay the dispatch of your order forRead More

Redelivery Fee

If there are any last-minute changes to the delivery date or a no-show on the scheduled delivery it will incur a re-delivery fee of $199 or more, depending on your location. If you need to reschedule your delivery date, kindly inform us at least 3 business days before the scheduled delivery date.

Mattress Topper Purchase

Looking to purchase only a mattress topper? We've got you covered! Our mattress toppers can be delivered curbside via courier service Read More